Starting May 2020

Autodesk is launching new plans based on people, and retiring plans based on serial numbers

Transition to named user plans beginning May 7, 2020

Autodesk is retiring plans based on serial numbers and launching new plans based on people. These new plans will deliver you and your business many benefits now, and in the future, at a cost consistent with what you pay today.

For those customers on multi-user subscriptions, Autodesk will extend the availability of these plans to August 7, 2020 and delay their retirement to August 7, 2021.

Dedicated access for all employees whenever they need it. No more downtime because all of your licenses are in use.
New ways to optimise licensing costs. New named plans will allow you to have visibility into your usage data allowing you to make smarter investments for your company.
Plans for individuals, teams, and enterprises with dedicated or flexible software access, depending on how your company works.
You will no longer have to manage network servers or track anonymous serial numbers.

This is just the start of a more relevant user experience including collaboration, tailored learning content and insights.

Trade-in offers


For standalone maintenance, at your next renewal before May 7, 2021*, you can trade in one seat for one subscription at a cost consistent with what you pay today*.



If you have a network maintenance plan, at your first renewal only, after May 7, 2020*, trade in one seat or subscription for one subscription at a cost consistent with what you pay today. At your first renewal only, after August 7, 2020, trade in one seat or subscription for two subscriptions (for one named user each) at a cost consistent with what you pay today*. Subscriptions with network maintenance plans will retire on May 7, 2021 and cannot be further renewed.



At your first renewal only, after August 7, 2020, trade in one seat or subscription for two subscriptions (for one named user each) at a cost consistent with what you pay today*. Subscriptions with multi-user plans will retire on August 7, 2021 and cannot be further renewed.


If you’re using an older perpetual license, you have the opportunity to save big on a 1-year or 3-year subscription to the same product you’re using now, or a different stand-alone product, including a collection. Click here for details.



As part of retiring maintenance plans, the last version of the Design & Creation Suites will be released in April 2020† for customers to download, and the last date to renew Suites will be on April 16, 2020. Customers will not be able to renew Suites after April 16, 2020. To learn more about your options to upgrade to an industry collection through one of the trade-in offers above, contact us here.

For more administration, reporting, and support features to manage your large team of users, upgrade to the premium plan. If you need a more comprehensive set of tools, upgrade to an industry collection.

*Current maintenance prices will experience a 20% price increase on renewals after August 7, 2020.

Top ten named user benefits

See ten reasons to transition your company to a named user plan at your first renewal.

Frequently asked questions (FAQs)

Will moving to a named user plan add to my administrative workload by requiring me to manage multiple users manually?

The new plans actually include tools to help you with account management. With the Standard plan, added features like bulk import will allow you to create as many Autodesk users as you need at one time. The Premium plan lets you automate your user provisioning with a single sign-on. Once your users are assigned access, you’ll gain valuable insights into your user data, which could lead you to more efficient practices.

Will the new plans give me the same flexibility I enjoy with my current multi-user plan?

Yes. But with even more options and control. With the new plans, you will have access to your usage data and can assess how your software is used. For your less frequent users, you can choose monthly terms. While a version of our flexible access option is currently only available to enterprise clients, we are working on making it available to more customers in 2021. Our recommendation is to trade in your multi-user and network maintenance seats today to keep your costs consistent, and then examine your usage data to determine if the flexible option will still make sense when it becomes available.

It was my understanding that I could keep renewing my maintenance plan forever. How does that translate under the new plans?

Based on customer feedback and preferences, we are divesting from the plans that rely on serial numbers and adopting the industry standard named user model. Technology and software are always evolving and often difficult to predict; however, this jump to a new paradigm will enable us to provide a more personalized experience going forward. We encourage you to take advantage of trade-in offers that will keep your costs consistent with the price you’re paying today and make them predictable until 2028. In addition, you’ll actually get better value for your money with new product usage insights and more efficient administrative tools.

I already have all the products I need in a Suite. What is the benefit of paying for a Collection?

The easiest answer is a financial one, as moving to the Industry Collection is ultimately less expensive than your current maintenance plan. In addition, you’ll gain even more value from increased productivity due to a collection’s integration between products, shared views, and other cloud-based collaboration tools. Additionally, detailed product usage reporting will help assure that your users are taking advantage of all the tools available to them for maximum efficiency.

I understand how these changes are good for Autodesk. How will I also benefit?

While named users plans are becoming the preferred industry-wide standard, this move will allow us to deliver a more relevant, personalized experience moving forward. And more immediately, our trade-in offers will keep your current costs consistent and predictable until 2028. The new plans also give you more value with easier administrative tools and product usage insights to help boost efficiency.

I currently own Extra Territory Rights and require the benefits I get from them. Will I still have access to those benefits?

A: Absolutely. Once you trade in your seats for named user accounts, upgrade to the Premium plan and you will receive similar benefits to those you get from Extra Territory Rights, including single sign-on, user-level reporting, and more.

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